PRS.CRVS.04: Enrolment in widow allowance scheme

Context: Use Case (Social Protection)

The widow allowance scheme is a government initiative designed to provide financial assistance to widows who have lost their spouses. This scheme aims to alleviate the financial burdens faced by widows during the difficult period following the death of their spouse. Such initiatives have been implemented in numerous countries to support widows in their journey towards stability and wellbeing.

Detailed Process Workflow

Figure

Process Flow: Enrolment in Widow Allowance Scheme

Sections
Description

Actors and Entities

Applicant who is a widow, SP-MIS, CRVS system

Prerequisites

Refer toAssumptions for prerequisites.

Process Inputs

Applicant's UIN, marriage registration number (MRN), and death registration number (DRN) of spouse

Process Flow Steps

Step 1. Applicant initiates enrolment: The applicant provides UIN, marriage registration number (MRN), and death registration number (DRN) of spouse to begin the registration process for the scheme.

Step 2. Verification of CRVS records: The applicant's identity is verified using their UIN:

  • The SP-MIS checks if the applicant's record exists in the CRVS database, by sending UIN using the search API.

  • The CRVS provides the applicant's details with data elements (UIN, name, date of birth, and sex) based on the UIN provided.

  • If the applicant's record is found in the CRVS and is complete and accurate, proceed to step 3.

  • If the record is not found or contains incomplete/incorrect information, proceed to step 4.

Step 3. Marriage verification process:

Verify spouse's death:

  • The SP-MIS checks if the spouse's death record exists in the CRVS database by sending the spouse's UIN or DRN using the search API.

  • The CRVS provides details of the spouse's death event with data elements (DRN, UIN, name, date of death, and sex) based on the provided UIN.

Access marital status:

  • Upon verification of the applicant and deceased person, the SP-MIS sends the UIN and MRN to retrieve the marriage status of the applicant.

  • The CRVS returns the marital_status code based on the UIN and MRN provided.

Verify marriage details:

  • The SP-MIS can then use the UIN and/or MRN to obtain the detailed marriage record from the CRVS.

  • The CRVS then provides the applicant's marriage record(s) with data elements (MRN, marriage date, groom's UIN, groom's name, bride's UIN, bride's name)

Verify divorce details:

  • In certain cases, checking the death and marriage registration may not be enough to determine the applicant's marital status, especially if the marital status code is not maintained in CRVS or if there are any uncertainties. In such situations, the SP-MIS can refer to the divorce details to verify if the applicant has indeed divorced the person they claim to be their spouse.

  • The divorce registration records can be fetched from the CRVS using the applicant's UIN and MRN.

  • The CRVS provides the applicant's divorce record(s) with data elements (UIN, MRN, marital_status, divorce date).

Step 4. Data validation and authentication: The SP-MIS validates and authenticates the applicant's details using the verified CRVS or cross-referenced information.

  • If the information is accurate and matches the required criteria, proceed to step 5.

  • If there are discrepancies or issues, additional manual steps for resolution may be required.

Step 5. Enrolment confirmation: The SP-MIS confirms the successful enrolment of the applicant in the scheme. The applicant is notified of their enrollment status.

Refer to Exception Handling for alternate flow.

Outputs

The applicant is enrolled in the scheme in minimum possible time.

Control Points

Refer to Assumptions#9 for control points.

In countries where the population register updates individuals' marital status upon divorce and provides clear information about the spouse, the foundational ID available in the population register can be used to search and fetch the record.

The verification process may vary depending on the country's specific systems and regulations. These retrieved details are then used by the SP-MIS to conduct comprehensive eligibility checks, ensuring that the applicant meets the specific criteria for enrolment in the widow allowance scheme.

Sample APIs

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