Example 2: Farmer Voucher Issuance Programme

This process demonstrates how to search for a specific farmer’s details using their ID or unique identity number (UIN). The Farmer e-Voucher Programme is a social assistance initiative designed to give farmers access to essential agricultural supplies by providing a percentage of the cost of those supplies. By issuing e-vouchers during critical planting or harvesting periods, the programme provides farmers with the necessary resources at the right time, helping to mitigate risks of poor yields and food insecurity.

The e-voucher system ensures fair and equitable distribution of resources based on established criteria such as farmer type, land size, crop type, and socio-economic status. This structure helps to prevent bias and corruption in the allocation process. The programme aims to improve the economic status of smallholder farmers by enabling them to invest in their operations, increase productivity, improve incomes, and contribute to rural development.

Process Flow

The scheme provides farmers with targeted financial support in the form of electronic vouchers (e-vouchers), which they can use to purchase essential agricultural inputs (e.g. seeds, fertiliser, tools) from authorised suppliers. The programme's primary objective is to enhance agricultural productivity, improve livelihoods, and support smallholder farmers by ensuring timely access to resources that are critical for farming activities.

Process Flow: Farmer Voucher Issuance Programme

Section	Description
Actors and Entities	Farmer, SP system , FR, land registry, payment system, agro dealer
Assumptions	Farmers have access to the online portal. Farmers have valid IDs for registration. The online portal is secure and accessible.
Prerequisites	Updated FR: A comprehensive and up-to-date FR that includes accurate details of all registered farmers, such as personal information, farm details, and ID numbers, is in place. Integrated SP system: There is a functioning SP-MIS that can interact with the FR to request and receive farmer details. Verified land registry: An active and accurate land registry system exists that provides verification of land registration and permits for the farmers. Defined contributory amounts: There are clear guidelines and predefined contributory amounts that farmers are required to deposit. These amounts should be communicated to farmers and integrated into the SP system. Payment system integration: There is a payment system capable of generating and processing e-vouchers. The system should be integrated with the SP system to facilitate e-voucher issuance based on farmer details and payment confirmations. SMS notification system: There is a reliable SMS notification system to send alerts and confirmations to farmers regarding their e-voucher issuance and other relevant updates. Registered agro dealers: There is a network of registered agro dealers who are authorised to redeem e-vouchers. These dealers should be equipped to handle the redemption of e-vouchers and provide agricultural inputs or cash. Contributory payment mechanism: There is a secure and accessible payment mechanism for farmers to deposit the contributory amount, which could include bank transfers, mobile money, or other payment methods.
Process Inputs	Farmer’s ID Registration details (e.g. contact information, contribution payment)
Process Flow Steps	Step 1: Farmer registers through portal: The farmer registers on the online portal using their ID. Step 2: SP system requests farmer details from the farmer registry: The SP system sends a request to the FR to retrieve complete details of the registered farmer using their ID. This includes personal information, farm specifics, and any other relevant data necessary for processing the e-voucher. Step 3: FR connects through live feed to the land registry for verification and status updates: The FR continuously verifies land registration and permits through an event feed. This involves checking the land registry to ensure that the farmer’s land ownership, permits, and other legal requirements are valid and up-to-date. Step 4: SP system requests contributory amount from the farmer: The SP system requests the farmer to deposit the contributory amount required for the e-voucher programme. The system provides instructions for the payment and monitors the deposit to confirm that it aligns with the programme’s requirements. Step 5: SP system requests e-voucher from payment system: After verifying the deposit, the SP system requests the payment system to generate an e-voucher for the farmer. This request includes details such as the farmer’s ID, the amount of relief, and any specific conditions for the e-voucher. Step 6: E-voucher is issued and SMS notification sent: The payment system generates the e-voucher and sends it to the farmer electronically. Simultaneously, an SMS notification is dispatched to the farmer’s registered contact number, confirming issuance of the e-voucher and providing relevant details. Step 7: Farmer redeems e-voucher at agro dealer: The farmer presents the e-voucher for redemption at an authorised agro dealer. The agro dealer processes the e-voucher, allowing the farmer to receive cash or agricultural supplies, as specified. The redemption is recorded and confirmed by both the agro dealer and the SP-MIS.
Outputs	E-voucher created and records updated
Control Points	A control point is set in the SP system when receiving the farmer's details from the FR. If the farmer's details are valid, the process continues. If not, the request may be terminated or a request is sent to the farmer to ask for a status update. A control point is set in the SP system when receiving the contributory amount. If the correct amount is received, the process continues. If not the process may be terminated.
Exception Handling	Refer to Exception Handling for alternate flows.

Diagram 2 - Farmer Voucher Issuance Programme