# PRS.EMP.04: Program Updates for  Case Management

The aim of the [prs.emp.04-program-updates-for-case-management](https://standards.spdci.org/standards/dci-standards/employment-support-systems/wip-employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.04-program-updates-for-case-management "mention") synchronizing program beneficiaries data between systems to reflect updates such as changes in program enrolment status, employment status, or beneficiary status (e.g., reported as deceased). By maintaining up-to-date records, the process supports the coordination, accessibility, and targeting of social benefits and employment support.

1. **Automatic "Pull" Updates:** Systems subscribe to other systems to receive notifications of any changes in beneficiary records.
2. **Case Manager "Push" Updates:** Case workers send any updates to the beneficiary records directly to the system.
3. **Beneficiary-Led Updates (On-Demand):** Beneficiaries update their records themselves through self-service portals.

This process can be implemented independently or as a step within processes [prs.emp.01-referral-of-social-protection-program-beneficiaries-to-employment-support-programs](https://standards.spdci.org/standards/dci-standards/employment-support-systems/wip-employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.01-referral-of-social-protection-program-beneficiaries-to-employment-support-programs "mention") and [prs.emp.02-referral-of-employment-support-programs-applicants-to-social-assistance-programs](https://standards.spdci.org/standards/dci-standards/employment-support-systems/wip-employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.02-referral-of-employment-support-programs-applicants-to-social-assistance-programs "mention").

The data shared for case management varies from program to program, depending on each program's specific case management requirements. For example, updates such as program enrollment statuses, [cd.emp.03-enrolment\_status](https://standards.spdci.org/standards/dci-standards/employment-support-systems/wip-employment-support-systems-and-sp-system-interface/1.-crvs/data/code-directory/cd.emp.03-enrolment_status "mention") and unemployment reasons, [cd.emp.02-unemployment\_reason](https://standards.spdci.org/standards/dci-standards/employment-support-systems/wip-employment-support-systems-and-sp-system-interface/1.-crvs/data/code-directory/cd.emp.02-unemployment_reason "mention"), can be shared between programs.

## API Reference 

[api.com.02-event-subscription](https://standards.spdci.org/standards/dci-standards/employment-support-systems/wip-employment-support-systems-and-sp-system-interface/1.-crvs/api/methods/api.com.02-event-subscription "mention")