Example 2: SR Proactively Shares a List of Beneficiaries with Productive Potential with ESS

Process Flow

This example illustrates how the PRS.EMP.03: Proactive Enrolment of SP Registered Households in Employment Support Programs process can be implemented for an unemployment benefit program to conduct periodic verifications for beneficiary is enrolled in an employment support to ensure compliance with program job search requirements.

The example implementation combines processes PRS.EMP.03: Proactive Enrolment of SP Registered Households in Employment Support Programsand PRS.EMP.04: Program Updates for Case Management.

Process Flow:

Section
Description

Actors and Entities

Social Registry (SR) , Employment Support System (ESS)

Assumptions

  1. Beneficiaries provide consent for their data to be exchanged across government systems during the registration process for potential support services consideration.

Prerequisites

  1. Legal data-sharing arrangements between SP, Employment and other government agencies are established

  2. There is an interoperability link between the Social registry and the public works program system Households are already registered in the social registry

Process Inputs

Member Unique ID

Process Flow Steps

Step 1: The program data manager extracts a list of household member from the SR to flagged as unemployed.

Step 2: The SR verifies the extracted list against the pension and/or tax system to cross-check with pension and tax records to verify employment history. If an individual in the list has no active pension or tax contributions for several months, they are flagged as "potentially unemployed."

Step 3: The SR verifies the "potentially unemployed" against education system to analyze education levels and determine labor readiness and training needs, who is "labor-ready" versus who needs technical training first

Step 4: The SR generates a list of Beneficiaries with Productive Potential who are capable of working but are currently excluded from the formal labor market

Step 5: The generated list of Beneficiaries with Productive Potential is reviewed by the planning department and pushed to ESS (Employment Support System) for actioning.

Step 6:The list received by the ESS list is segmented based on geographic location for targeted program employment support delivery.

Step 7:The segmented list is then pushed to the respective local employment offices and job centers.

Step 8:Community outreach: Local employment offices send alerts to notify beneficiaries about available programs and opportunities via multiple communication channels; SMS, WhatsApp messages, or automated calls

Step 9:The ESS periodically shares employment support programs enrollment feedback for monitoring to the SR

Outputs

  1. Household member enrolment in employment support program

  2. Confirmation of successfully enrolled households

Control Points

Exception Handling

If there is no link to tax/pension systems and educations systems, the employment counselor verifies this information at the community outreach stage when engaging with potential beneficiaries

Diagram 1 - SR proactively shares a list of Beneficiaries with Productive Potential with ESS

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