Example 1: Cash assistance program refers beneficiaries to an employment support program

Process Flow

This example illustrates how the PRS.EMP.01: Referral of Social Protection Program Beneficiaries to Employment Support Programs can be implemented where a cash assistance program refers its program beneficiaries to an employment support program for consideration in employment support programs.

In this example, the process is implemented at the enrollment phase of the social protection delivery chain, specifically at the benefit determination stage. During the assessment, if a program officer determines that an applicant could also benefit from the Employment Support Program, they request the applicant’s consent to share their details with the employment support program and refer them for consideration. Referral to the program does not guarantee enrollment; the decision to enroll the referred individuals is made by the employment support program based on whether they meet the program requirements.

Process Flow: Referral of cash assistance program beneficiaries to employment support program

Section	Description
Actors and Entities	SP MIS, Employment support system, beneficiary , ID system
Assumptions	There exists an agreement between social protection programs and employment support programs to refer able bodied beneficiaries to employment support services
Prerequisites	A beneficiary has made an application to receive income support benefits in the SP-MIS A verified unique identifier (UIN or national ID) is available for the beneficiary. Legal data-sharing arrangements between SP and Employment Support are established. Beneficiary meets program eligibility criteria
Process Inputs	Beneficiary ID
Process Flow Steps	Step 1: Potential beneficiary submits cash assistance application and provides ID Step 2: SP MIS authenticate user ID on the National ID system to verify identity Step 3: SP MIS retrieve poverty score from Social Registry for eligibility check Step 4: SP MIS informs beneficiary of referral opportunity, rights, and obligations. Step 5: SP system refer beneficiary to Employment Support Program.
Outputs	Beneficiary enrolment in an income support program Confirmation of successful referral Employment system referral transaction reference.
Control Points	SP program retains decision authority for determining eligibility based on programme rules. Employment System controls the acceptance and scheduling of referred beneficiaries. Audit logs are mandatory for all referral transactions. Data-sharing must follow established authorisation protocols and legal agreements.
Exception Handling	1- Beneficiary already registered in Employment System 2- Employment System controls the acceptance and scheduling of referred beneficiaries. 3- Data-sharing must follow established authorisation protocols and legal agreements.

Diagram 1 - Cash assistance program refers beneficiaries to an employment support program