Example 1: Unemployment Benefit Program Verifies Job Search Activity Compliance Status from ESS

Process Flow

This example illustrates how PRS.EMP.05 Status Verification for Compliance Monitoring process can be implemented for a social protection program to conduct periodic verifications of beneficiaries enrolled in an employment support to ensure compliance with program job search requirements.

The example implementation combines process PRS.EMP.01: Referral of Social Protection Program Beneficiaries to Employment Support Programsand PRS.EMP.05 Status Verification for Compliance Monitoring.

Process Flow:

Section
Description

Actors and Entities

un-employed member , ESS system , SP System

Assumptions

All workers maintain an active profile on the ESS

Prerequisites

Legal data-sharing arrangements between SP and Employment Support are established

Process Inputs

Member Unique ID

Process Flow Steps

Step 1: The applicant submits an online application to the social protection system for an employment benefit.

Step 2: The unemployment benefit program reviews the submitted application.

Step 3: The social protection system sends the details of approved applicants to the employment support system.

Step 4: The applicant is notified to activate their profile on the employment support system.

Step 5: The job seeker updates their job search activities on the employment support system.

Step 6: Periodically, the social protection system sends a list of enrolled beneficiaries due for compliance verification on job search activities to the employment support system.

Step 7: The employment support system returns a list of certified beneficiaries who meet the program’s conditions.

Step 8: The unemployment benefit program decides whether to continue or suspend benefits based on compliance.

Outputs

Program decision whether to continue or discontinue benefit

Control Points

Program social worker ore case worker reviews the list of certified beneficiaries list from ESS

Exception Handling

Diagram 1 - Unemployment Benefit Program Verifies Job Search Activity Compliance Status from ESS

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