> For the complete documentation index, see [llms.txt](https://standards.spdci.org/standards/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://standards.spdci.org/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.04-program-updates-for-case-management.md).

# PRS.EMP.04: Program Updates for  Case Management

The aim of the [PRS.EMP.04: Program Updates for  Case Management](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.04-program-updates-for-case-management.md) synchronizing program beneficiaries data between systems to reflect updates such as changes in program enrolment status, employment status, or beneficiary status (e.g., reported as deceased). By maintaining up-to-date records, the process supports the coordination, accessibility, and targeting of social benefits and employment support.

1. **Automatic "Pull" Updates:** Systems subscribe to other systems to receive notifications of any changes in beneficiary records.
2. **Case Manager "Push" Updates:** Case workers send any updates to the beneficiary records directly to the system.
3. **Beneficiary-Led Updates (On-Demand):** Beneficiaries update their records themselves through self-service portals.

This process can be implemented independently or as a step within processes [PRS.EMP.01: Referral of Social Protection Program Beneficiaries to Employment Support Programs](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.01-referral-of-social-protection-program-beneficiaries-to-employment-support-programs.md) and [PRS.EMP.02: Referral of Employment Support Programs Applicants to Social Assistance Programs](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.02-referral-of-employment-support-programs-applicants-to-social-assistance-programs.md).

The data shared for case management varies from program to program, depending on each program's specific case management requirements. For example, updates such as program enrollment statuses, [CD.EMP.03 enrolment\_status](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/data/code-directory/cd.emp.03-enrolment_status.md) and unemployment reasons, [CD.EMP.02 unemployment\_reason](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/data/code-directory/cd.emp.02-unemployment_reason.md), can be shared between programs.

## API Reference 

[API.COM.02 Event Subscription](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/api/methods/api.com.02-event-subscription.md)


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