# Example 1: Employment Support Program Refers an Applicant to a SP Program

### Process Flow

This example illustrates how the [PRS.EMP.02: Referral of Employment Support Programs Applicants to Social Assistance Programs](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.02-referral-of-employment-support-programs-applicants-to-social-assistance-programs.md) process can be implemented. During the assessment, if an employment program officer determines that an applicant could also benefit from social services, they request the applicant’s consent to share their details with the SP programs and refer them for benefit consideration. 

Referral to the social assistance program does not guarantee enrollment; the decision to enroll the referred individuals is made by the social protection program based on whether they meet the program eligibility criteria.

The example implementation combines processes [PRS.EMP.01: Referral of Social Protection Program Beneficiaries to Employment Support Programs](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.01-referral-of-social-protection-program-beneficiaries-to-employment-support-programs.md) and [PRS.EMP.05 Status Verification for Compliance Monitoring](/standards/dci-standards/employment-support-systems/employment-support-systems-and-sp-system-interface/1.-crvs/1.2-process/prs.emp.05-status-verification-for-compliance-monitoring.md).

**Process Flow:** 

<table><thead><tr><th width="213">Section </th><th>Description </th></tr></thead><tbody><tr><td>Actors and Entities</td><td>Employment support system, employment services applicant , ID system, IBR, SP MIS</td></tr><tr><td>Assumptions</td><td>There exists an agreement between social protection programs and employment support programs to refer potential employment support services applicants to social services</td></tr><tr><td>Prerequisites</td><td><p></p><ul><li>A beneficiary has made an application to receive income support benefits in the SP-MIS </li><li>A verified unique identifier (UIN or national ID) is available for the beneficiary.</li><li>Legal data-sharing arrangements between SP and Employment Support are established.</li><li>Beneficiary meets program eligibility criteria</li></ul></td></tr><tr><td>Process Inputs</td><td>Member Unique ID</td></tr><tr><td>Process Flow Steps</td><td><strong>Step 1:</strong> An individual submits an application to an employment services program and provides ID <br><strong>Step 2</strong>: ESS  authenticates applicant ID and assess eligible services<br><strong>Step 3</strong>: ESS checks program enrolment status in the IBR to confirm if they are already receiving any social benefits<br><strong>Step 4</strong>: ESS enrolls applicant and informs them about the referral opportunity, their rights, and obligations, and obtains their consent to share their data.<br><strong>Step 5</strong>: ESS refers applicant to SP Program for benefit consideration</td></tr><tr><td>Outputs</td><td><p></p><ul><li>Applicant enrolment in employment support program</li><li>Confirmation of successful referral </li><li>SP system referral transaction reference.</li></ul></td></tr><tr><td>Control Points</td><td><p></p><ul><li>SP program controls the acceptance and scheduling of referred beneficiaries.</li><li>Audit logs are mandatory for all referral transactions.</li><li>Data-sharing must follow established authorisation protocols and legal agreements.</li></ul></td></tr><tr><td>Exception Handling</td><td>1- Applicant is already receiving social protection benefits<br>2- SP System controls the acceptance and scheduling of referred beneficiaries.<br>3- Data-sharing must follow established authorisation protocols and legal agreements.</td></tr></tbody></table>

## Diagram 1 - Employment Support Program Refers an Applicant to an SP Program

<figure><img src="/files/4xlT4SCWsj7MRPympfbR" alt=""><figcaption></figcaption></figure>


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