DO.EWS.03 Info
An alert is a collection of information that EWS can share with SP System to take anticipatory actions.
The Info object shall contain descriptive elements aligned with the Common Alerting Protocol (CAP) v1.2. This ensures semantic interoperability and consistent interpretation of alert messages across systems.
Normative Reference: OASIS Common Alerting Protocol (CAP) v1.2 https://docs.oasis-open.org/emergency/cap/v1.2/CAP-v1.2.html
event_code
0...1
A system-specific code identifying the event type of the alert message
onset
0...1
The expected time of the beginning of the subject event of the alert message
web
0...1
A full, absolute URI for an HTML page or other text resource with additional or reference information regarding this alert.
contact
0...1
The text describing the contact for follow-up and confirmation of the alert message
parameter
0...1
A system-specific additional parameter associated with the alert message
To note, if the SP MS is triggering an SMS or notification :
1- Screen-Reader and Text-to-Speech (TTS) Optimization: When a Social Protection system triggers an SMS or digital notification, the text is often processed by assistive technologies. EWS must ensure that the text payloads in the Info object (DO.EWS.03) are optimized for these tools.
2- Pronunciation & Phonetics: Avoid abbreviations. For example, instead of "Evac via HWY 9", the instruction field must read "Evacuate via Highway 9".
3- Sequential Information: The instruction field must prioritize the most critical action in the very first sentence so screen-reader users do not have to listen to a lengthy meteorological description before learning what action to take.
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